Privacy & Data Compliance Policy
Last updated: August 1, 2025
1. Introduction
Welcome to Cute Bitez. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect your information in compliance with data protection regulations.
2. Information We Collect
We collect information to provide and improve our services to you. The types of information we collect include:
- Personal Identification Information: Name, email address, phone number, and delivery address when you place an order or create an account.
- Order Information: Details of the products you purchase, order history, and payment information (processed securely through Flutterwave and Paystack).
- Usage Data: Information on how you use our website, such as pages visited and items viewed, to help us improve your experience.
- AI-Generated Data: Recommendations generated by our AI based on your order history and popular items. This data is used solely to enhance your experience and is not shared with third parties.
3. How We Use Your Information
Your information is used for the following purposes:
- To process and fulfill your orders, including delivery and payment.
- To communicate with you about your order status and for customer service purposes.
- To personalize your experience by providing AI-powered food recommendations.
- To improve our website, services, and product offerings.
- To comply with legal obligations and resolve any disputes.
4. Data Security
We take data security seriously. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our payment processing is handled by secure, PCI-compliant third-party services (Flutterwave, Paystack).
5. Data Sharing and Third Parties
We do not sell, trade, or rent your personal identification information to others. We may share your information with trusted third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. These third parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
6. Your Data Rights
You have the right to:
- Access the personal data we hold about you.
- Request that we correct any incorrect or incomplete data.
- Request that we delete your personal data.
- Object to us processing your personal data for marketing purposes.
To exercise these rights, please contact us at the details below.
7. Changes to This Privacy Policy
Cute Bitez has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
8. Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Cute Bitez
Email: cutebitezgh@gmail.com
Phone: 0558698183
Address: Dansoman Akoko Foto, Accra